Where to enjoy food and drinks outside in Stockholm! 

Best outdoor seatings in Stockholm! 

Home

Download

Benefits

Moon Palace

North America

Mexico

Moon Palace The Grand - Cancun is a luxurious all-inclusive resort located on Carretera Chetumal in the stunning Riviera Maya. This upscale lodging destination is perfect for families and couples alike, offering a wealth of amenities and activities to ensure an unforgettable vacation experience. With its pristine beach, multiple pools, and a world-class spa, guests can indulge in relaxation and adventure all in one place. The resort is renowned for its excellent dining options, including various restaurants that serve everything from gourmet cuisine to casual snacks.

Moon Palace The Grand offers polished rooms and suites that are designed with comfort and luxury in mind. Each accommodation features:

Spacious layouts with modern decor and amenities.

Private balconies with stunning views of the Caribbean Sea.

Luxurious bathrooms equipped with jacuzzis.

Guests at Moon Palace The Grand can enjoy a diverse range of dining options, ensuring that every meal is a delightful experience. The resort features:

Multiple restaurants offering international cuisine, including Italian, Asian, and Mexican food.

A buffet with a wide selection of dishes for all tastes.

Room service available 24/7 for added convenience.

Moon Palace The Grand is packed with amenities and activities to keep guests entertained throughout their stay. Highlights include:

A water park featuring slides and pools for family fun.

A full-service spa offering various treatments and relaxation services.

Entertainment options including live shows and themed nights.

Located in the heart of Cancun, Moon Palace The Grand is conveniently situated near several popular attractions, making it an ideal base for exploring the region. Nearby highlights include:

The beautiful beaches of Cancun, perfect for sunbathing and water sports.

Historical sites such as Tulum and Chichen Itza, offering a glimpse into ancient Mayan civilization.

Vibrant nightlife and shopping options in downtown Cancun.

Polished rooms & suites in an upmarket all-inclusive resort with a beach, pools, a spa & bowling.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE

My experience at the Grand was absolutely wonderful, the staff is amazing. Antonio made the pool workouts extra fun, so we kept going back.
I had a manicure done at the spa with Guadeloupe and she was absolutely charming and her work was excellent.  Also had a pedicure done with Carolina and she was so gentle and her work was flawless.
Highly recommend this resort and all their treatments, very clean and professional.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB

This resort is a 3 star, not a 5 star.

The good:

-Lots to do
-Decent kids options
-Decent dining selection
-Nice location and beach

The not so good:

-Disrepair everywhere.  If they’d stop spending so much trying to woo new Diamond Elite members with the stupid back golf carts, they would have a bigger maintenance budget.  Things broken and shabby everywhere.  The attached pics are from just ONE hallway of ONE building.

-Poor service. Expect to wait quite a while, most times longer than reasonable, for many things such as room service.
-Mediocre food.  It’s okay but Denny’s is above this place to give you an idea.
-Running out of supplies. Out of straws, mint leaves, many food options, etc.  I get it happens but the resort wasn’t that busy and they didn’t seem to restock through the day.
-Poor maid service.  We weren’t restocked on many basics like hand towels - just left with none. Or, left with only two bath towels even though we have four people on the reservation. They also don’t restock the coffee, etc. You have to hound them for those things.

Overall, it’s a decent 3 star resort if you’re able to stomach the above negatives.  If you’ve been to nicer places you will definitely notice the many deficiencies.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE

All I can say is—mind blown! This was our second time in Cancun, and Moon Palace Grand came highly recommended by a colleague. From the moment we walked into the spectacular lobby, we were warmly greeted by the incredible staff, setting the tone for an unforgettable stay.

One thing to note is that unlike other hotels we’ve stayed at in Cancun, Moon Palace Grand does not offer a complimentary shuttle bus—it’s an extra expense. However, once you arrive, that minor inconvenience is quickly forgotten. We were welcomed with a fabulous drink and provided with a tourist guide that helped us plan our activities. We opted for swimming with dolphins, and I loved the fact that the resort arranged everything, including a safe and comfortable bus ride with a large group. It was reassuring to have everything handled by the hotel.

Now, let’s talk about the food—oh my gosh! With around six different restaurants, including pizza, a buffet, and a snack bar, the dining options were endless and delicious. Even the food at the water park was top-notch. But the room service was a standout—my child loved being able to order hot wings or pancakes at 2 a.m. and have them delivered promptly. It made the experience even more special.

The rooms were spectacular, with a jacuzzi and breathtaking balcony views. The entertainment, especially the fire show, was the best we’ve seen. We were so impressed with Moon Palace Grand that we decided to visit their partner property in Jamaica and received an excellent discount for doing so. The insights and tips they provided us with were incredibly helpful.

I highly recommend Moon Palace Grand. Three standout features:

1.	The Rooms: Luxurious, with a jacuzzi and stunning balcony views.
2.	The Water Park: Perfect for family fun, and you don’t even need to leave the resort.
3.	The Food: All-inclusive, high-quality, and absolutely delicious.

**Endorsed by Lovely Is YOUR Story. Your outstanding service is our inspiration!**

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE

Great trip! Excellent service! Great food! We always felt really well taken care of and safe. Thank you for allowing us to visit. Keep up the great work. We were there during Hurricane Helene and had to rearrange a few things but they got things handled in a timely manner and kept all of us safe. Highly recommend!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB

This place is horrendous. I traveled all the way from Florida because my brother, a member, kept raving about how amazing it was. I spent over $3,000 on hotel and airfare, expecting a great experience. Upon arrival, the receptionist offered us an upgrade for over $200, promising a private dinner, early/late check-in and check-out, t-shirts, strawberries, and a drink.

However, when we got to the room at 2 PM, it reeked like a cheap $50 motel. To make matters worse, my brother and parents had rooms the same size as ours for less money. The so-called "upgrade" for $200 was simply not worth it. The “private dinner” is in a restaurant full of other people, something they conveniently failed to mention when pushing the upgrade.

I tried to get a refund and cancel the upgrade, but the receptionist and Rebeca from public relations were more interested in defending their decision than helping us. The worst part? The room's air conditioning wasn’t working, and the floors were so slippery that my son almost fell several times. This place cares more about squeezing an extra $200 out of you than earning a loyal customer. SAVE YOUR MONEY AND TIME—this place SUCKS!

Luxury Family-Friendly Moon Palace The Grand in Cancún, Mexico

Beach

Pool

Restaurant

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With its modern design and sophisticated decor, every corner of this magnificent establishment invites you to explore further. Gourmet dining awaits in an array of exquisite restaurants, where world-class chefs craft culinary masterpieces from diverse global cuisines, offering an unparalleled gastronomic adventure for every palate.

Moon Palace The Grand - Cancun

Bowling

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling. It offers gourmet dining and a variety of activities for an unforgettable vacation experience.

Beach Access

Spa Services

Bowling Alley

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling, set against the beautiful backdrop of the Riviera Maya.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With gourmet dining, luxurious pools, and a lavish spa, this all-inclusive resort offers exceptional hospitality and endless amenities for relaxation and adventure.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. This all-inclusive resort features polished rooms and suites, stunning beaches, pools, a spa, and a vibrant nightlife, making it a must-visit destination for travelers seeking both relaxation and adventure.

Experience luxury at Moon Palace The Grand in Cancún! Indulge in stunning beaches, world-class amenities, and unforgettable adventures. Book now!

Luxury Family-Friendly Moon Palace The Grand in Cancún, Mexico

Accommodations

Dining & Culinary Delights

Amenities & Activities

Location & Nearby Attractions