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Arzachena

Europe

Italy

Nestled in the picturesque Poltu Quatu, the Grand Hotel Poltu Quatu is an upscale lodging option in the heart of Sardegna, Italy. This stylish hotel offers stunning marina views and is just a short drive from the vibrant Porto Cervo, making it an ideal destination for travelers seeking both relaxation and adventure. With its outdoor pool, elegant dining options, and proximity to beautiful beaches, this hotel is perfect for families and couples alike.

The Grand Hotel Poltu Quatu features a variety of stylish rooms and suites, each equipped with balconies that offer breathtaking views of the marina. Guests can expect:

Balconies offering stunning marina views.

Guests can indulge in exquisite dining experiences at the hotel's restaurant, which serves a variety of local and international dishes. Highlights include:

Fresh seafood sourced from local markets.

A selection of fine wines to complement your meal.

Outdoor dining options with stunning views.

Located in the charming locality of Poltu Quatu, the Grand Hotel is conveniently situated near several attractions, including:

Porto Cervo - a luxurious resort town known for its stunning beaches and vibrant nightlife.

Costa Smeralda - famous for its breathtaking coastline and crystal-clear waters.

Local restaurants and shops offering authentic Sardinian experiences.

Stylish quarters with balconies in an upscale hotel offering marina views, an outdoor pool & dining.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNIcjRLZ0p3EAE&d=17924085&t=1

places/ChIJufFw77dA2RIRTgGOaovtokU/reviews/ChZDSUhNMG9nS0VJQ0FnSUNIcjRLZ0p3EAE

We were forced to move rooms due to an ant infestation, we received no apology from the staff only excuses and attempts to place the blame on us.

They have since ignored all of my calls and emails following up about the poor service. They also made a number of other mistakes that lead to us not being able to play Padel. Breakfast was poorly managed, essentially you have to get there at the start as they don’t monitor what is finished. Cocktails were awful and took 30 mins to make, we had to send them back as they tasted like pure sugar syrup.

Service from staff was terrible, I’d recommend staying nearby rather than at grand hotel, the area is amazing but this hotel is 3 star at a maximum

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURMaTR2NDl3RRAB&d=17924085&t=1

places/ChIJufFw77dA2RIRTgGOaovtokU/reviews/ChdDSUhNMG9nS0VJQ0FnSURMaTR2NDl3RRAB

Horrible hotel for the value. The port is pretty, the hotel is nice in its exterior. But there is false advertising in terms of the room view, the room amenities are poor, the walls are thin, broken appliances, the curtains are trash/not blackout at all. Service is poor. Definitely definitely not worth what you pay. It’s a $200/night hotel, tops. Check out air bnbs in the area.

Update: the response at the hotel gave to my review was a lie. They did not offer to upgrade my room for free. I actually paid to upgrade to a premium room which was also significantly worse than the photos that they provided on their website. I even offered to pay premium price to downgrade to a lower room status that had a better view, which they declined. The photos provided are misleading, are false advertising, and do not depict the rooms that you will actually receive.  “Pool view” means parking lot view, at this hotel. Don’t take my word for it, read the other reviews about this.  The disingenuous response from the hotel is additionally concerning, and you should look elsewhere. When I raised this concern with the hotel, they did not offer any help to me, or offer any concessions. They actually hung up on us when we called and raised these concerns. Don’t be fooled. Their service recovery game is as bad as their value.

Crying babies, yelling people. The symphony of my ‘premium’ night.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQ3MS1xTzNRRRAB&d=17924085&t=1

places/ChIJufFw77dA2RIRTgGOaovtokU/reviews/ChdDSUhNMG9nS0VJQ0FnSUQ3MS1xTzNRRRAB

The definitely need to refurbish the hotel. Amazing views and the best location in Olbia , 9 minutes drive to porto cervo and the restaurants around the hotels are nice.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURab3JmTGFnEAE&d=17924085&t=1

places/ChIJufFw77dA2RIRTgGOaovtokU/reviews/ChZDSUhNMG9nS0VJQ0FnSURab3JmTGFnEAE

BUYERS BEWARE - NOT AS ADVERTISED

September 2023

Check in to a “mountain view” room and was greeted with a huge industrial machine directly in front of my window (and all the others on that side of the hotel), with a parking lot behind, and a highway overpass.

Complained and was told there were zero rooms available to change to as they were all booked. Looked online and a third party had a different room available to book at the same price I originally paid. Staff member told me to just book that and she would cancel my original booking. I did that, and five minutes later a different staff member said they could not cancel the original so I ended up paying double for my stay.

Staff then showed me several “upgraded rooms” over the course of three hours. The property is extremely spread out so the “sea view” rooms are also not really sea rooms - you can go outside your room and see a feint sliver of the marina, past buildings and a parking lot. I estimate that ~5% of the rooms in this hotel are on the side closer to the shops/marina (not a typical sea view). We settled on taking a pool view junior suite which they claimed was the same price as my double payment, which was not correct and no evidence was given to support that claim.

The rooms are also extremely dated. AC went out all three nights of my stay.

It took three days to get in touch with a manager. I left my phone and email night one and repeatedly went to the front desk but they were always “busy.” Once finally in touch with the manager we went back and forth over the course of a day with a result of them not helping me resolve the issue.

Zero customer service and false advertising. There are many better hotels in the area in the same price range that are more updated and in better locations.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNlakktOVBnEAE&d=17924085&t=1

places/ChIJufFw77dA2RIRTgGOaovtokU/reviews/ChZDSUhNMG9nS0VJQ0FnSUNlakktOVBnEAE

First things first, we had a pleasant stay overall and wish we could have stayed a bit longer.
We were booked for one night during a business trip and I had read some dreadful reviews about the hotel starting with the check in process. We had a good experience, the lady was very nice and it didn’t take long at all. Someone brought us to our room and showed us the around the hotel on the way.
Unlike what others have reported the room did come with a kettle, cups and glasses as well as hotel slippers and bath robes. Also, unlike what I’ve read before, the room was very clean and there wasn’t any mild anywhere and the AC worked just fine, the hairdryer wasn’t prehistoric either. The bed was also fairly comfortable for Italian standards (I feel like beds in Italy tend to be on the very hard end).
Things that stood out negatively were a) the shower with a very small shower head and not what you’d expect from a 5* hotel b) there was also no complimentary water in the room c) the lack of an iron/ironing board and d) the exorbitant prices for food & drinks on the room service menu (+100€ for a plate of spaghetti, a burger two bottles of water and a tiny bottle of Coca Cola). One additional thing I’d like to mention is the fact that we had a ground floor room near the pool and what looked like parts of an outdoor restaurant, which could potentially be quite noisy during high season (room 1104).
Check out was a bit problematic due to a communication issue but everything was resolved in the end.
Overall lovely hotel just not sure we’d stay again purely due to the ‘remote’ location.

Luxury Stay at Grand Hotel Poltu Quatu, Arzachena, Italy

Outdoor Pool

Marina Views

Grand Hotel Poltu Quatu

Discover the luxurious Grand Hotel Poltu Quatu in Sardegna. Enjoy stunning views, pampering amenities, and unforgettable experiences. Book your escape today!

Luxury Stay at Grand Hotel Poltu Quatu, Arzachena, Italy

Accommodations

Dining & Culinary Delights

Location & Nearby Attractions